Content of Soft Skill Workshops

**tingping** · Subject: Re: Content of Soft Skill Workshops Sun Dec 20, 2009 4:03 pm

Communication Skills (3 hours)
• Face-to-Face Communication
• Harmonizing Passive and Active Listening
• Enhancing Your Critical Thinking and Persuasion Skills
• How to Make Effective Presentations
• The 10 Essentials of Effective Communication

**tingping** · Subject: Re: Content of Soft Skill Workshops Sun Dec 20, 2009 4:02 pm

Mastering Your People Skills (3 hours)
• The Role of Your People Skills
• Create Greater Value for People around You
• Win-Win Mindset
• Balancing Giving and Taking
• Satisfying and Creating Needs
• Rapport
• Effective Conflict Resolution
• The Tao of Communication
• Effective Negotiating

**tingping** · Subject: Re: Content of Soft Skill Workshops Sun Dec 20, 2009 4:00 pm

Setting and Achieving Your Goals (4 hours)
• COCA Principle of Achievement – Capabilities x Opportunities x Commitment x Action
• 10 Differences between a Winner and a Loser
• Be Different and Make a Difference!
• Balance Between Reflection and Action
• Personal Financial Success
• Effective Learning - Per Cent of Knowledge Retained after Completion
• The Power of Effective Review Sessions
• Learning, Forgetting and Effective Memorizing
• Personal Change – Start with Yourself
• Hierarchy of Personal Goals
• Setting Effective Goals
• Making Big Changes
• Achieving Your Goals – 4Attituddes x 4 Steps
• The Power of Attitude
• Self-Motivation

**tingping** · Subject: Content of Soft Skill Workshops Sun Dec 20, 2009 3:58 pm

Balancing Your Life and Character (2 hours)
• Balance Your Life
• Key Element of a Happy Life
• The Tao of Happiness
• NLP Self-Coaching –Balancing Your Wheel of Life
• Your Character and Personality Ethic
• The 7 Habits of Highly Effective People
• Four Basic Principles of Excellence
• Ability – Intersection of Your Attitude, Knowledge and Skills
• Building Your Abilities into Effective Habits